CLUB INFO REPORT

Welcome to the Club Info report of my QR-Guide system. Managing Club information is a powerful tool for any business.

It enables you to gain valuable insights into your customers' preferences, behaviors, and demographics, allowing you to enhance your marketing and boost sales.

It allows you to organize and engage with your customer. With detailed data, you can create personalized marketing campaigns based on past purchases, ensuring that the right offers reach your customers.

The system provides a comprehensive view of your customers, displaying critical information, such as email addresses or any other data you want, along with the associated mini-sites they've interacted with. This data is shown in a clear, intuitive report format, allowing you to quickly identify and manage your customers.

To enter the report, click on ‘Reports’ at the left side menu on your VENDOR dashboard, and then choose ‘Club Info’. 

The club info report will always include the following info:

Customer Email - the email address that the customer registered with to your membership club. 

Mini Site – from which Mini Site the customer completed the registration.

Date - The day that the customer joined the membership club

Action – In this column, we have 2 options:

1. ‘Delete’ button, for deleting a customer from the Club (the membership plan).

2. ‘Show data’ button, for presenting all info on the customer.

*You have the option to edit the club membership application form according to your needs and receive specific data on your clients.
For example, you can ask your customer to insert their date of birth, upload a document, and more.
All the information that you request from your customers to fill, in the Club Membership form, will be available for you on the club info report. 

Need to find a specific customer quickly? Use the filter or search options to zero in on exactly who you're looking for by email or country. This feature saves time and simplifies your customer outreach.

With just a click, you can easily edit customer details, remove outdated entries, or view more specific information about individual customers. The export and import features allow you to seamlessly transfer customer data into and out of the system. Whether you're bringing in a new list of customers or exporting existing data for analysis, this functionality ensures that your customer information stays accurate and accessible.

Edit

Simply click on the 'Show data' button and a window with all the information will popup.

Another valuable feature is the ability to upload and view customer invoices. With this, you can easily access key purchase documents, providing transparency and enhancing the overall customer experience.

An important feature of the system is the Get Info toggle switch. This indicates whether a customer, when joining your customer club, has confirmed that they agree for you to receive their personal information. Keeping this up to date ensures compliance and allows you to maintain transparency with your customers.

Need to find a specific customer quickly? Use the filter or search options to zero in on exactly who you're looking for by email or country. This feature saves time and simplifies your customer outreach.

To further enhance your customer engagement, The My QR Guide system seamlessly integrates with our email marketing tool. This connection allows you to target your registered club members effectively.

By utilizing customer data from the Club info report, you can create tailored email campaigns, sending exclusive offers, sales coupons, or updates on new products directly to your members.

From within the system, you can choose your Club members as a specific audience for email marketing campaigns, ensuring that your messages reach the right customers. This targeted approach not only boosts customer satisfaction, but also drives sales by delivering personalized promotions.

With easy access to customer preferences and past behaviors, you have the insights needed to tailor your marketing efforts, keeping your club members engaged and connected with your brand.

Overall, the Customer Club management section brings efficiency to your customer relationship management, to easily organize and engage your customer base. With this system, you can ensure that your customers are always connected to your brand.

QR Guide

How to create a Club Membership registration form?

Welcome your clients and MiniSite visitors to join your membership club.

To add a Membership Club form to your Mini Site, go to the left side menu on your VENDOR dashboard and click on 'Mini Sites' > 'Mini Sites' > choose the relevant Mini Site from the list and click on the 3 dots and click Edit

Inside click on the Site Club >Customers Club Setup button.

Inside the ‘club text’ write down a compelling title.
For example Premium Membership, VIP Client, join our Club & Get in shape with our free tutorials.
Get creative and enlarge your community.

Start creating the application form that your clients will fill.

• Click on ‘text input’ and a text field will appear.
  Write down necessary guidance for your clients, on how to fill in the form.
• Click on ‘select’ for creating a checkbox question.  Write down your question.
  Add optional answers by clicking the ‘add option’ button
• For creating a multiply question click on ‘multiple select’, and the ‘add option’ button for adding optional answers.
• If you wish for your customers to upload a document click on ‘file’ and type in which file type they should upload.
• Finally, you can add any further relevant content in the ‘content box’.
  If you wish only logged in users to see the VIP Club option, then turn on the ‘show to logged in user’.
  Select animation for this section. 

Click on the 'Preview' button at the top of the page to understand how your visitors will see the form. 

The feature will appear to your visitors like this

Once they will click on it, they will be transferred to a new window where they will fill in the form you have created. 

How to manage warranty request reports? 

Here you can see and manage all the requests that your customers have submitted for receiving a warranty on their products.
This warranty report will automatically generate once you add the warranty option to your Mini Site.

To enter the ‘Warranty Request’ report, click on ‘Reports’ on the left side menu on your VENDOR dashboard, and then choose ‘Warranty Request.

Let’s review together with the module’s features:

Updating Message - On the field ‘Success Message’ you can edit the message that your customer will see once they have submitted their request. Simply write your preferred text and click on the ‘Update Message’ button.

Warranties list – The list of warranty requests is organized in the form of a table (please refer to the image above).
On this table, you can see from which Mini Site the application was sent, the customer that applied, the warranty period, status, and a few more options.  

Status – On the status column you can see if the request is pending for your approval or claimed (if you approved it already).

Action – Here you can VIEW the details of the request. Who sent the request, for which product, the document the customer has uploaded, and to choose if to approve the request, by clicking on the ‘Click here to approve’ button.

Another option you have is to allow or disable the option for customers to communicate with you through WhatsApp.